accountable-it.co.nz

SUPPORT: LET US HELP YOU

Got some technology trouble?

We understand that it may sometimes seem like technology has conspired against you, right when you have a deadline or when you can least afford disruption. We're here to help, and the more information you give us about the problem the sooner we can help reach a solution for you.

If you are not one of our "PSM" or "TechWise" managed IT support subscribers, please give us a call. We'll schedule a technician to help you based on availability and committments to subscribed clients.

Whether your technology needs are covered using the "Professional Systems Management (PSM)" IT support service, or your Telephony & Communications needs are met using "TechWise", you can log your request with us via phone or web portal - and relax in the knowledge that you're in good hands.

1. TechWise & PSM clients can login to the support portal here
2. Download & run the remote helpdesk tool
3. Check your IP address
4. Run a GRC "Shields Up" firewall test
5. Internet speed test
6. Telstra Services status report

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TECHWISE: CRITICAL SYSTEMS MANAGEMENT
Today’s businesses are under more pressure than ever before to compete. Competition in the connected world means that your business must be efficient and dependable in order to meet market demands amid upward pressure on operational costs. This requires good systems.

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